And I’m not even talking about hacking of a computer, this is all human error. Hopefully this article will spur most of you to double check where you’re sending personal information about an injured employee. Get into the habit of reviewing and updating your phone and fax numbers for medical clinics and the state workers compensation board on a regular basis.
I’m still not sure why or what changed but the fax landline number that I’ve had for 32 years has been receiving for the last seven years full sets of information on employees who have been injured on the job. The last one was this week and now I have Mr Smith’s dob, home address, work address, SSN, his injury and other personal information that if I was dishonest, would also be hurting Mr. Smith financially as well as from his accident if I assumed his identity. I called the medical office to let them know the information didn’t get to where it was suppose to go but to my home instead. The clerk was perplexed and asked me again the patient’s name and birthdate. Still not getting it he told me he needed to check with his office manager. After being on hold for five minutes I hung up. Hopefully there were able to figure it out with the info I gave them.
To make it worse, The state of California doesn’t seen to care either. When this happened last August I tried to inform workers comp I was getting personal information. She thanked me and was ready to hang up when I said, don’t you want to know who sent it and what it was about nor did she ask if I still had the information or destroyed it?
So folks, you’re going to have to take it upon yourselves to make sure this doesn’t happen to you. FYI, when I do get this info and after reporting it to the sender, I take the time and shred it at no charge to anyone. You’re welcome.