THANK YOU ALL for reading “The Secret Killer In Your Warehouse” and making it the most read article since I began doing this blog back in July of 2012. In fact, you readers set new records on total hits on WitzShared blog, well beyond my expectations. It seems the article touched a nerve and that’s my intent, to spotlight issues like safety and hopefully motivate people to engage in the discussion, to share tips, spark ideas and let you know that you’re not alone in this. Managing a warehouse is nothing like it was 25 years ago, but even with latest warehouse management systems, RF tools, apps, and other electronic gear, the main issues still remain the safety of your staff while balancing the expectations of the customers and be under budget and try to retain talented employees.
One thing I have developed a strong opinion on in 25 years is that you can’t manage people with your head in the sand. No matter how much real time data you’re being fed on your gizmo, the best thing to do is go for a walk. It’s healthy for you first of all. It gives you a chance to get the blood flowing and bathe your brain in oxygen. It’s also a great time to observe and catch someone doing something correctly, and let them know it with a very strong, thank you. Being on the floor also makes your ear available to staff for listening. Say there is a roadblock they face everyday and this may be the chance to show it to you. Give them time and be patient as they explain it to you. “The walk is also a leadership process in which a manager walks through his or her areas of responsibility in order to gain a better understanding of how the operation is running,” this is a Gemba walk as described by Gotta Go Lean blog by Velaction a good resource. To tell you the truth, you can call your walk any thing you want! Walk about or my stroll come to mind. I happen to think Gemba walk sounds cool. Just do it.
So remember don’t be an Ostrich and bury your head in the sand. Preach safety and keep the discussion going. Together we can be a force to be reckoned with. Thank you all again.